Dashboard Overview

What Is the Dashboard?

The Dashboard is the first page you see after logging in. It gives you a quick snapshot of how your WhatsApp chatbot is performing.

What You'll See

Stats Cards

• Total Conversations -- How many customer chats you've had.
• Messages This Month -- Number of messages sent and received.
• AI Response Rate -- How many messages were handled by AI vs. manually.
• Active Devices -- How many WhatsApp devices are connected.

Message Chart

A graph showing incoming and outgoing messages over time. From here you can see:

• Which days are the busiest
• Whether your chat volume is growing
• The balance between incoming messages (from customers) and outgoing messages (bot/you replying)

SpeedDial Button

A floating action button in the bottom-right corner of the dashboard. It gives you quick access to support and common actions without navigating away from the page.

Quick Actions

Shortcut buttons to common tasks: create a new profile, view inbox, manage devices, check AI feedback.

Blaster

Send broadcast messages to multiple contacts at once with Blaster.

Device Health

Status overview of all connected WhatsApp devices:

• Connected (green) -- Working smoothly.
• Disconnected (red) -- Needs to be checked and reconnected.
• Quality Rating -- How WhatsApp rates the quality of your number.

Subscription Card

Shows your current plan, remaining days, and subscription status.

Common Questions

What's a good AI response rate?

80% or higher means your AI is handling most conversations well. Below 50% means you should improve your Training Data and AI Knowledge.

Why does my device show as disconnected?

Go to Device Manager to check and reconnect your device.

Updated on: 21/04/2026