General
Contact Analytics
Contact Analytics
What Is Contact Analytics?
Contact Analytics gives you a visual overview of your customer base. You can see how many new contacts you're getting, how they break down by label, which channel brings in the most contacts, and more.
How To View Analytics
Click Contacts Analytics.
What You'll See
Contact Growth -- Chart showing new contacts over time.
Label Distribution -- BreakdownPopularContact List
Contact List
What Is the Contact List?
The Contact List shows everyone who has messaged your WhatsApp business number. Each contact shows their name, phone number, labels, device, and last message time.
Searching and Filtering
Use the search bar to find contacts by name, phone number, or email. Filter by:
Channel -- Show contacts from a specific WhatsApp device.
Label -- Show contacts with a specific label (e.PopularManage Labels
Manage Labels
What Are Labels?
Labels are tags you attach to contacts to organize them. Think of them like colored stickers on a filing cabinet.
How To Manage Labels
Click Contacts Manage Labels.
Create, edit, or delete labels.
Creating a Label
Click Create Label or +.
Enter the label name.
Click Save.
Editing a Label
Click the edit icon next to the label you want to chaFew readers
