General

• Appearance

  How To Change Appearance Click Settings > Appearance. Choose your theme: Light -- White background, dark text. Default option. Dark -- Dark background, light text. Easier on the eyes at night. System -- Automatically follows your computer's theme setting. | Dark mode is easier on the eyes if you work at night or in low-light environments. System mode is convenient if your compuSome readers

• Subscription

  How To View Your Subscription Click Settings > Subscription. You'll see: Current Plan, Status, Renewal Date, Days Remaining, and Plan Limits (chatbots, devices, tokens, features). How To Change Your Plan Click Change Plan or View Plans. Browse available plans. Select the plan you want and follow the checkout process. Your new plan takes effect immediately. Blaster Limits bFew readers

• Organization

  What Is Organization? Organization lets you add team members to your ReplyLa account. Each member gets their own account with specific permissions. Managing Your Organization Viewing Members Click Settings > Organization to see all members with name, email, role, and status. Inviting a Team Member Click Invite Member. Enter their email address. Select their role: AdminFew readers

• Profile

  What You Can Update Personal Information Name -- Your display name in ReplyLa. Email -- Your login email address. Changing requires verification. Phone -- Your personal phone number for account recovery. Profile Picture Click on your profile picture area, upload a new image, and click Save. Password Go to Settings > Password. Enter current password, new password, and confiFew readers

• Billing

  How To View Billing Click Settings > Billing. What You'll See Invoices A list of all past invoices: invoice number, date, amount (MYR), status (Paid/Pending/Failed), and download link (PDF). Payment Methods Saved payment methods. You can add, remove, or set a default payment method. | Download invoices regularly for your business records. Keep at least one valid payment method on file to avoid serFew readers

• Token Usage

  What Are Tokens? Tokens are like credits that your AI uses to process messages. Every time your chatbot reads a message and generates a reply, it uses some tokens. How To Check Token Usage Click Settings > Token Usage. View: Remaining Tokens, Total Tokens, Used Tokens, and Usage Percentage. Understanding Token Costs Feature Token Usage Basic AI reply LowFew readers

• Custom Variables

  Variables are placeholders like {{customer_name}} that get replaced with real data when your chatbot sends a message. They let you personalise responses without writing separate messages for each contact. System Variables System variables are read-only and auto-filled from contact and system data. You cannot edit or delete them. Contact Variables Variable Description | `{{customer_nameFew readers

• Referrals

  Referral Program Share your unique referral link with others. When they sign up and subscribe, you both get rewarded. How It Works Share your unique referral link with friends. They sign up using your link. When they make their first payment, you both get rewarded. Track all your referrals and earnings from the Referrals page. Your Referral Link On the Referral Program tab, youFew readers