General
Subscription
Subscription
How To View Your Subscription
Click Settings Subscription.
You'll see: Current Plan, Status, Renewal Date, Days Remaining, and Plan Limits (chatbots, devices, tokens, features).
How To Change Your Plan
Click Change Plan or View Plans.
Browse available plans.
Select the plan you want and follow the checkout process.
Your new plan takes effect immediately.
Blaster Limits bPopularAppearance
Appearance
How To Change Appearance
Click Settings Appearance.
Choose your theme:
Light -- White background, dark text. Default option.
Dark -- Dark background, light text. Easier on the eyes at night.
System -- Automatically follows your computer's theme setting.PopularOrganization
Organization
What Is Organization?
Organization lets you add team members to your ReplyLa account. Each member gets their own account with specific permissions.
Managing Your Organization
Viewing Members
Click Settings Organization to see all members with name, email, role, and status.
Inviting a Team Member
Click Invite Member.
Enter their email address.
Select their role:
AdminFew readersProfile
Profile
What You Can Update
Personal Information
Name -- Your display name in ReplyLa.
Email -- Your login email address. Changing requires verification.
Phone -- Your personal phone number for account recovery.
Profile Picture
Click on your profile picture area, upload a new image, and click Save.
Password
Go to Settings Password.
Enter current password, new password, and confiFew readersBilling
Billing
How To View Billing
Click Settings Billing.
What You'll See
Invoices
A list of all past invoices: invoice number, date, amount (MYR), status (Paid/Pending/Failed), and download link (PDF).
Payment Methods
Saved payment methods. You can add, remove, or set a default payment method.Few readersToken Usage
Token Usage
What Are Tokens?
Tokens are like credits that your AI uses to process messages. Every time your chatbot reads a message and generates a reply, it uses some tokens.
How To Check Token Usage
Click Settings Token Usage.
View: Remaining Tokens, Total Tokens, Used Tokens, and Usage Percentage.
Understanding Token Costs
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|Few readersCustom Variables
Custom Variables
Variables are placeholders like customername that get replaced with real data when your chatbot sends a message. They let you personalise responses without writing separate messages for each contact.
System Variables
System variables are read-only and auto-filled from contact and system data. You cannot edit or delete them.
Contact Variables
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Referrals
Referral Program
Share your unique referral link with others. When they sign up and subscribe, you both get rewarded.
How It Works
Share your unique referral link with friends.
They sign up using your link.
When they make their first payment, you both get rewarded.
Track all your referrals and earnings from the Referrals page.
Your Referral Link
On the Referral Program tab, youFew readers